What’s the Difference Between Hosting, Maintenance, and Support?

A lot of business owners come to us confused about what they’re actually paying for when it comes to their website. And that’s fair—it can sound like tech jargon. Here’s a detailed breakdown that demystifies it all:

Hosting – Where your website lives.
Think of it as renting land on the internet. Without hosting, your website can’t be seen. But not all hosting is created equal. At Fjell Peak Digital, we use fast, secure, and highly reliable cloud-based hosting specifically optimized for WordPress and custom platforms.

Our hosting includes:

  • Daily backups
  • Malware scanning
  • Free SSL certificate
  • Server-side caching for speed
  • Uptime monitoring and priority response in case of outages

This ensures your website stays online, loads fast, and remains protected.

Maintenance – Ongoing technical care.
Websites are living things. Plugins and core platforms like WordPress need to be updated regularly to patch security vulnerabilities, improve performance, and stay compatible.

Our maintenance service includes:

  • Weekly plugin and core updates (tested in staging when needed)
  • Broken link scanning and fixes
  • Performance optimization and database cleanup
  • Regular security scans and firewall configuration
  • Monthly maintenance reports, so you know what’s being done

Maintenance keeps your website running smoothly and safely.

Support – Real people solving real problems.
This is your go-to safety net when things break, get weird, or need a quick adjustment.

We provide:

  • Content updates (text, images, videos, blog posts)
  • Troubleshooting bugs or plugin conflicts
  • Adding new features like contact forms or pop-ups
  • Guidance on using your CMS or tools
  • Quick response time with a dedicated point of contact

Support means you’re never left Googling how to fix something that shouldn’t have broken in the first place.

At Fjell Peak Digital, we bundle hosting, maintenance, and support into clear, straightforward care plans, so you can focus on running your business while we handle everything behind the scenes.

Check out our Managed Services Plans to get started.

Digital Pulse Newsletter

Stay a step ahead of the web. Subscribe to Digital Pulse, Fjell Peak Digital’s quick‑read dispatch that drops in your inbox twice a month with:

  • Actionable website tips you can implement in minutes

  • Plain‑English security alerts so you know what’s real, what’s hype, and what to do next

  • Curated tech news that actually matters to small‑business owners

No fluff, no spam—just the insights you need to keep your site fast, secure, and ready for whatever the internet throws at it. Unsubscribe anytime with one click.

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